Shipping policy
Shipping Policy
Last Updated: August 24, 2026
Thank you for choosing Morenzaey. We are committed to providing reliable shipping services.
Processing Time
Orders are typically processed within:
1-5 business days
after payment confirmation.
Shipping Time
Estimated delivery time:
20-30 business days
Delivery times may vary depending on:
- Destination country
- Customs processing
- Carrier delays
- Weather conditions
- Public holidays
Order Tracking
Once your order has shipped, tracking information will be provided when available.
You can use the tracking information to monitor your shipment status.
Customs and Import Fees
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Delivery Issues
If your order has not arrived within the estimated delivery period, please contact us:
Email:
We will investigate the shipment status and assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, please contact us as soon as possible.